Employee Assistance Programs (EAP)
support employees and their families with mental health and emotional
concerns by assessing their needs, providing assistance, counselling, and
referrals. Employee Assistance Programs (EAP) are available to help
employees deal with life events, workplace troubles, and other personal
problems and challenges.
Online Counselling & Therapy
Get help for anxiety, depression, and other mental health issues
Companies are increasingly putting money into their employee s health and
happiness. The expenses of corporate wellness initiatives are dwarfed by
decreases in insurance costs and absenteeism, according to extensive studies
in the disciplines of medicine, public health, and health economics.
According to a recent meta-analysis, every dollar invested on wellness
initiatives saves $3.27 in medical expenditures and $2.73 in absence costs
(Baicker et al. 2010). Although these gains are significant, they overlook
one of the most critical operational advantages of investing in employee
health and well-being: increased worker productivity.
Many factors are to be considered while choosing the right EAP for the
organization. HRs and managers spend time to evaluate many providers, but
mainly only in terms of commercials. Of course, economical plans are chosen
above all, however, many important features of EAPs are overlooked due to
it.
This article will touch upon the crucial aspects of EAP that needs to be
considered more significantly and how absence of these features impacts the
employees adversely.
Confidentiality
HIPAA compliance is a
certificate that ensures client records are kept highly confidential and the
system is encrypted. Many EAP providers fail to comply with this. Employees
need to be assured that their conversations and therapy processes are kept
confidential. If this is not in place, employees won’t be comfortable using
the services that are being offered.
Awareness Workshops
Mental health issues unfortunately still have stigma around it. Usually,
EAP providers only offer
online counseling sessions without
helping and encouraging employees to come forward and seek help if they
require. Creating awareness about mental health and letting them know, it is
okay to have issues and they are treatable then only the services will be
utilized.
Accessibility
Minimization of long user proces is essential for the best usage of EAP
services. When a lot of processes are required to simply book an
appointment, hesitations come up and eventually employees do not proceed
further.
Therapy processes
Another key factor is the quality of therapy provided. Many economical
plans would offer 30-minutes consultations contrary to typical and
traditional 60-minute sessions. Qualification of the therapists also needs
to be checked while evaluating EAPs.
Engagement
More often than not, EAP providers do not offer to do the background work.
That is, managing employee requests, helping them in choosing a therapist,
calling, and sending emailers to create a buzz for the services provided.
This is done because, employee are many a times not aware of such a program
running in the organization!
These features if not in place, make an EAP poorly structed and therefore
does not yield any positive outcome. This also affects the employees in a
negative manner and is eventually reflected in the organizational
growth!
HopeQure’s health services uses a HIPAA-compliant video conferencing
platform. If you ve chosen to pursue online counseling. Our therapists serve
both adults, adolescents, and elderly. You can access the services, programs
, and webinars at our site, regardless of where you live. To schedule a
online session for you or a loved one Click Here
We wish you a fruitful therapy session!